One inter-departmental queue for every operational issue — from a flickering POS terminal to a broken handrail to a printer out of paper. Route it to the right team, set priority, attach photos, and watch tickets move from open to resolved.
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Every operational issue lands in the same place — no more sticky notes.
IT vs. Maintenance routing keeps the trades shop and the IT desk focused.
Log a ticket from anywhere in the park — phone, tablet, or back-office workstation.
IT issues route to the help desk. Maintenance issues route to the trades team. Sub-categories let you split further — POS, network, signage, plumbing, lighting, painting — so the right person picks up the work.
Every ticket has a status, a priority, and an optional SLA. Filter the queue by what's overdue, what's critical, or what's been sitting for too long. Set deadlines that reflect the operation, not someone's spreadsheet.
Attach photos at submission. Drop comments as the work happens. Every state change is timestamped — so when something resurfaces three months later, the history is one click away.
Tickets aren't an island. They flow in from Mobility and Park Walk, and out to Tasks when the fix is bigger than a single shift.
Run ride downtime, retail visuals, mobility rentals, and ops cadence across a multi-area park.
Lightweight ticketing and mobile audits for water parks, FECs, and outdoor attractions.
Internal help desk, amenity inspections, and equipment rentals for residents.
Tell us about your operation and we'll show you how the modules fit.
